In 2018, CartONG conducted two challenging Information Management (IM) needs assessment missions, during which we evaluated the IM policies, processes, practices and tools implemented by the Solidarités International’s teams in response to the refugee crisis in Bangladesh as well as the Syrian crisis.
For these rapid assessments of information management needs, CartONG interviewed the key players to evaluate their expectations, fears and difficulties, and reviewed the existing documentation and processes in place for the IM tools used by the local Solidarités’ teams as well as the available IM products. As part of these missions, we also facilitated workshops and conducted a review of the key existing project documents to identify the IM needs per activity and the potential constraints related to donor requirements. The deliverables of these two needs assessments missions were a report and a list of recommendations and suggested priorities. The support provided by CartONG in the Middle East had the particularity of taking place following the launch of a new consortium (therefore still in its infancy), and was thus mostly focused on strategic aspects; whereas the mission in Bangladesh was an opportunity to identify the capacity-building needs of the local IM team which then led to a two-week training mission on various topics such as MDC, mapping and data protection.