English 
Do you feel that finding reliable information in your organization on which to base decisions is becoming increasingly difficult in an ever-changing humanitarian context? Do you find it difficult to develop an information management strategy as it deals with so many different aspects of your teams’ work and so many different internal entities? And whilst information can be harvested from the web, are you unsure about how to make best use of this data and complement your own operational data? Do you find it difficult to explain what information management is and how it can be used?
Information management (IM) is one of the keys to identifying needs and assisting affected populations in a more efficient manner. It ensures that information gaps are identified, and that data from different sources is linked and analysed, and becomes actionable information within an organization and for its partners. An information management strategy allows you to define standard procedures that optimize workflow and ensure that the right information reaches the right people. Efficient information management is necessary for all sectors, be it WASH, education or CCCM, since you will conduct needs assessments, track distributions, carry out household surveys and generally monitor and evaluate your implementation for all programme activities. Information management involves collecting reliable and timely information, coordinating, planning and implementing assessments, analysing and storing information, as well as disseminating and presenting information in a format that is easy to understand and use, such as maps or graphs. Ultimately, these information products will inform planning and decision-making. CartONG assists humanitarian organizations in their IM work with any or all of these steps.
Learn more about how CartONG can help you with your Information Management projects below:
Information management is also strongly related to Mobile Data Collection, Geographical Information Systems and Capacity building so don't hesitate to visit those pages also.
In late 2019, CartONG and Max Havelaar France signed their first one-year partnership agreeement.
In the framework of this partnership, the support to MHF consisted in 2020 of coaching and training the Côte d’Ivoire team on their adoption of the ONA tool for Mobile Data Collection following on the 2019 pilot mission by CartONG, working on a video to present their use of MDC, and also supporting MHF and FTI on the reflexion on their approach and capacity building in relation to data.
CartONG, in consortium with MapAction, has been selected by UNICEF via a Long Term Agreement for Services (LTA-S) to provide support to different UNICEF country operations and HQ over the period 2019-2022. For our first activation, CartONG and MapAction will provide support to the Mexican Ministry of Education in monitoring school attendance rates after the gradual lifting of the Covid-19 restrictions in Mexico from May 17th, 2020 onwards. To do so, we will build an interactive dashboard diplaying:
1) school attendance/absence rates at the federation, state and municipality levels
2) reported reasons behind school absences
3) state of WASH and hygiene facilities at school premises
We will connect our server to the data from the Ministry of Education source, develop the dashboard, document it and train UNICEF Mexico staff to support it long-term.
This activity aimed at supporting the operation in terms of data management, by analysing their needs, determining recommendations, and helping them build the information management system needed by the operation.
This activity aimed at supporting the operation in terms of data management, by analysing their needs, determining recommendations, and helping them build the information management system needed by the operation.
CartONG, through the request of Max Havelaar France, is supporting FairTrade Africa in their implementation of Mobile Data Collection for the follow up of their cocoa cooperatives in Cote d'Ivoire. The project started by a small assessment of the situation and comparison of tools that could best cater to these needs, followed by a preparation of the digitization of the process through mobile data collection that was then tested, piloted and improved accordingly with the FairTrade teams in Cote d’Ivoire in preparation for a full deployment. The whole approach was seen very positively by the teams, who have already started sharing the work with other countries and also using MDC for other projects.
CartONG developed a large part of the mobile and analysis components of FACET, a facility monitoring tool for Water Sanitation and Hygiene (WASH) services in schools (WINS) and in health facilities (WIH).
The tools are based on Kobo/ODK for mobile data collection and on a Power BI dashboard for online visualisation of indicators and an Excel offline dashboard for more advanced analysis.
The WASH in Health Facility Evaluation Tool (FACET), jointly developed by Terre des hommes, Eawag and CartONG with support from the UNICEF/WHO Joint Monitoring Programme (JMP), is based on globally recognised indicators and is suitable across the continuum of humanitarian and development interventions.
In 2017, CartONG also designed an online dashboard with Power BI linked to the FACET WASH Health Facility (see an example with test data) and School evaluation mobile data collection tools (here).
In 2018, CartONG helped build the new version of the FACET mobile data collection and analysis tools, based on a review of the needs and also an update of the key JMP indicators on which the tools are based.
In 2019, the work on the new version of FACET for both schools and health facilities continued, with the realigning of the mobile and analysis tools with updates to the current dashboards and the development of new dashboards. This was done for Terre des hommes in direct partnership with EAWAG, the Swiss Federal Institute of Aquatic Science and Technology.
En 2019, CartONG collaborated with ENSG on the production of a Massive Online Open Course on Geomatics & the Humanitarian World, which led to the release of three different videos:
CartONG did an evaluation of the mapping and database needs of the permanent secretariat for NGOs (SPONG) of Central African Republic, on behalf of the Bioforce training institute. This project aimed at producing an assessment report which included a needs assessment, analysis of strengths and weaknesses of the current system in place at the SPONG, secondary data mining, technical scenario options, and a capacity building plan. Two maps were also produced to support the SPONG. It should be noted that support for this project will continue in 2020 with planned support for the operationalisation of the SPONG's databases. Read more here.
In 2018, CartONG conducted two challenging Information Management (IM) needs assessment missions, during which we evaluated the IM policies, processes, practices and tools implemented by the Solidarités International’s teams in response to the refugee crisis in Bangladesh as well as the Syrian crisis.
For these rapid assessments of information management needs, CartONG interviewed the key players to evaluate their expectations, fears and difficulties, and reviewed the existing documentation and processes in place for the IM tools used by the local Solidarités’ teams as well as the available IM products. As part of these missions, we also facilitated workshops and conducted a review of the key existing project documents to identify the IM needs per activity and the potential constraints related to donor requirements. The deliverables of these two needs assessments missions were a report and a list of recommendations and suggested priorities. The support provided by CartONG in the Middle East had the particularity of taking place following the launch of a new consortium (therefore still in its infancy), and was thus mostly focused on strategic aspects; whereas the mission in Bangladesh was an opportunity to identify the capacity-building needs of the local IM team which then led to a two-week training mission on various topics such as MDC, mapping and data protection.
CartONG provided various Information Management support to Action Contre la Faim France in 2018. Our main support was dedicated to their Afghanistan mission where we deployed an expert for 3 weeks in October. The mission aimed at providing Information Management support to the team based in Kabul regarding digitization of some nutrition processes, data visualization with Business Intelligence tools, training sessions on various tools (Excel, Kobo, Sphinx and Power BI) and support on their data protection practices. Check out an example of the tools developed during the mission: a complaints and feedback mechanism dashboard built on Power BI.
In 2018, we also provided remote support to ACF France on Mobile data collection for their Nepal field operation, as well as gave a day of introduction to Geographical Information Systems during one of their regional training workshops in Dakar.
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