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Do you feel that finding reliable information in your organization on which to base decisions is becoming increasingly difficult in an ever-changing humanitarian context? Do you find it difficult to develop an information management strategy as it deals with so many different aspects of your teams’ work and so many different internal entities? And whilst information can be harvested from the web, are you unsure about how to make best use of this data and complement your own operational data? Do you find it difficult to explain what information management is and how it can be used?
Information management (IM) is one of the keys to identifying needs and assisting affected populations in a more efficient manner. It ensures that information gaps are identified, and that data from different sources is linked and analysed, and becomes actionable information within an organization and for its partners. An information management strategy allows you to define standard procedures that optimize workflow and ensure that the right information reaches the right people. Efficient information management is necessary for all sectors, be it WASH, education or CCCM, since you will conduct needs assessments, track distributions, carry out household surveys and generally monitor and evaluate your implementation for all programme activities. Information management involves collecting reliable and timely information, coordinating, planning and implementing assessments, analysing and storing information, as well as disseminating and presenting information in a format that is easy to understand and use, such as maps or graphs. Ultimately, these information products will inform planning and decision-making. CartONG assists humanitarian organizations in their IM work with any or all of these steps.
Learn more about how CartONG can help you with your Information Management projects below:
Information management is also strongly related to Mobile Data Collection, Geographical Information Systems and Capacity building so don't hesitate to visit those pages also.
In 2018, CartONG conducted two challenging Information Management (IM) needs assessment missions, during which we evaluated the IM policies, processes, practices and tools implemented by the Solidarités International’s teams in response to the refugee crisis in Bangladesh as well as the Syrian crisis.
For these rapid assessments of information management needs, CartONG interviewed the key players to evaluate their expectations, fears and difficulties, and reviewed the existing documentation and processes in place for the IM tools used by the local Solidarités’ teams as well as the available IM products. As part of these missions, we also facilitated workshops and conducted a review of the key existing project documents to identify the IM needs per activity and the potential constraints related to donor requirements. The deliverables of these two needs assessments missions were a report and a list of recommendations and suggested priorities. The support provided by CartONG in the Middle East had the particularity of taking place following the launch of a new consortium (therefore still in its infancy), and was thus mostly focused on strategic aspects; whereas the mission in Bangladesh was an opportunity to identify the capacity-building needs of the local IM team which then led to a two-week training mission on various topics such as MDC, mapping and data protection.
CartONG provided various Information Management support to Action Contre la Faim France in 2018. Our main support was dedicated to their Afghanistan mission where we deployed an expert for 3 weeks in October. The mission aimed at providing Information Management support to the team based in Kabul regarding digitization of some nutrition processes, data visualization with Business Intelligence tools, training sessions on various tools (Excel, Kobo, Sphinx and Power BI) and support on their data protection practices. Check out an example of the tools developed during the mission: a complaints and feedback mechanism dashboard built on Power BI.
In 2018, we also provided remote support to ACF France on Mobile data collection for their Nepal field operation, as well as gave a day of introduction to Geographical Information Systems during one of their regional training workshops in Dakar.
In June 2016, following a second bidding process, CartONG was one of the organizations (including iMMAP and MapAction) to be retained by the UNICEF West and Central Africa Regional Office, setting the framework to be deployed in the WCARO region to support UNICEF country operations in Information Management and Mapping.
Aujourd’hui, et ce malgré la multiplication des projets cartographiques visant au recensement des services d’aide aux personnes migrantes au niveau régional et/ou national, les lieux où l’aide est délivrée sont encore peu visibles, de sorte que les bénéficiaires qui en expriment le besoin, migrants ou institutions relais, n’en ont pas nécessairement connaissance. L’objectif de ce projet est de réaliser un état des lieux des services d’aide aux personnes migrantes en France en vue d'un potentiel développement d'outils cartographiques.
Cette première étape de diagnostic, d’enquête et d’entretiens auprès des acteurs travaillant sur ces thématiques et qui manifestent un intérêt pour ce projet, est initialement prévue pour une durée de 6 mois. Ce processus est essentiel et permettra de mieux saisir les besoins et demandes exprimés par les acteurs du secteur, et de déterminer si des suites doivent être données à ces échanges ; notamment en permettant d’identifier d’éventuels partenariats et projets à développer, ainsi que les sources de financement mobilisables.
CartONG has helped Tdh to support its field teams through the development of tutorials and tools to help improve the data protection practices in the field.
All of the public documentation is available on the MDC-Toolkit website. The MDC Toolkit is composed of 40 documents – created under a free license- to support the use of mobile data collection by the Tdh’s field teams as well as all the actors of the humanitarian and development sectors. The MDC Toolkit is combined with a Data Visualization Toolkit whose purpose is to help field staff improve their data visualization practices, and which may be found in the Analyze your data section of the website.
Dans la cadre d’un projet de lutte contre la déforestation en Côte d’Ivoire, CartONG a été financé par l’AFD pour mettre en œuvre un outil de suivi des parcelles forestières et agricoles des bénéficiaires de NITIDÆ (ex-Rongead/EtcTerra) dans la région de la Mé. Ce projet a permis l’implémentation de la suite d’outils GeoPoppy, également pour la première fois, par CartONG à l’occasion d’une mission de deux semaines sur le terrain.
Au-delà de cette mise en pratique, CartONG a également été sollicité pour aider NITIDÆ à améliorer son système de Suivi-Evaluation en effectuant un diagnostic du système en place et en émettant des recommandations d’amélioration – à savoir, le cadre logique, les indicateurs utilisés, les outils de collecte de données primaires – ainsi que des procédures qui lui sont associées. A cet exercice s’est ajouté un travail plus général et assez complexe, de compilation de suggestions portant sur l’amélioration de l’accompagnement en Suivi-Evaluation que l’AFD offre à tous les partenaires qu’ils financent.
CartONG a présenté le projet et l'outil aux chefs de projet de l'AFD à Paris en janvier 2018.
CartONG a réalisé une étude sur les usages des NTIC dans le cadre de micro-projets de développement, comprenant un travail de recherche général sur l'utilisation des NTIC dans le domaine des micro-projets, et également une boite à outils composée de fiches Outils, Méthodes et retours d'expériences à destination des associations de solidarité internationale pour les aider à utiliser ces technologies de manière pertinente.
Accéder à l'étude et à la boite à outils ici.
CartONG supported the Cash Consortium Irak (CCI) in improving and streamlining its data collection, management and visualisation systems. CartONG evaluated each partner's needs, helped to choose the most relevant tool to be used by all partners and accompanied the consortium to adopt the tool (SurveyCTO was the chosen tool).
The CCI is composed of Mercy Corps, Danish Refugee Council, Norwegian Refugee Council and the International Rescue Committee. CCI partners have so far provided cash assistance to over 10,000 newly displaced households and conflict affected vulnerable households across nine governorates including Baghdad, Kerbala, Salahaddin, Kirkuk, Dohuk, Ninewa, Diyala, Erbil and Sulaymaniyeh.
CartONG was appointed by Terre des Hommes to carry out a study on Case Management tools used in the Protection field. CartONG therefore undertook the evaluation of needs (with interviews with Tdh staff and with other NGOs), before testing out a certain number of tools,and working with Tdh on the strategy for the future on these subjects.
Find out more about the project through this infography.
CartONG developed a large part of the mobile and analysis components of FACET, a facility monitoring tool for Water Sanitation and Hygiene (WASH) services in schools (WINS) and in health facilities (WIH).
The tools are based on Kobo/ODK for mobile data collection and on a Power BI dashboard for online visualisation of indicators and an Excel offline dashboard for more advanced analysis.
The WASH in Health Facility Evaluation Tool (FACET), jointly developed by Terre des hommes, Eawag and CartONG with support from the UNICEF/WHO Joint Monitoring Programme (JMP), is based on globally recognised indicators and is suitable across the continuum of humanitarian and development interventions.
In 2017, CartONG also designed an online dashboard with Power BI linked to the FACET WASH Health Facility (see an example with test data) and School evaluation mobile data collection tools (here).
In 2018, CartONG helped build the new version of the FACET mobile data collection and analysis tools, based on a review of the needs and also an update of the key JMP indicators on which the tools are based.
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